Frequently Asked Questions

Everything you need to know about shopping with My Sefer.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my package after it ships?

Yes, once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Does My Sefer offer sustainable packaging?

We are committed to the environment. All My Sefer orders are shipped in 100% recycled and biodegradable packaging to reduce our carbon footprint.